Shipping Fees are non-refundable unless you have received a damaged item or incorrect item, or there is another result of our error.
To begin a return, please use the following process:
Take a photo of the damaged/incorrect item and email this photo to our Customer Service Team at firstname.lastname@example.org along with a description of what was incorrect/damaged and your order number.
Once we receive your email, we will provide return instructions. Once the package has been returned to use, please allow 24-48 hours for us to process your exchange or refund (as per request)